Most frequently asked questions about Returns and refunds.
What is our return policy?
By law, pharmacies are not allowed to accept the return of medicines once they have left the premises.
This is an essential safeguard of pharmaceutical quality, and helps to ensure that you only receive products of the highest standard.
If you return a product to the pharmacy, they won’t be able to check if the delivered product was handled in accordance with quality requirements. Because of this, they accept returns only so that medicines can be destroyed safely.
We are unable to offer refunds, except when Viagra Shop or any of its affiliated practitioners has made an error with your order.
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